24/7 Support Center
We're here to help you enjoy your social casino experience
Important Notice
This game does not offer real money gambling or an opportunity to win real money or prizes. Available only in jurisdictions where social casino games are legal.
How Can We Help You?
Our dedicated support team is available 24/7 to assist with any questions about our social casino entertainment platform. We provide support for technical issues, account questions, and general inquiries.
Quick Support Options
Common Support Topics
🎮 Gaming Support
- Game not loading properly
- Virtual currency balance issues
- Daily bonus not received
- Game progress questions
- VIP tier benefits
👤 Account Support
- Login problems
- Password reset assistance
- Account verification
- Profile updates
- Account security
💰 Virtual Currency
- Understanding virtual coins
- In-app purchase support
- Virtual currency policies
- Bonus coin questions
- Exchange rate information
🔧 Technical Support
- App crashes or freezing
- Connection issues
- Device compatibility
- Update problems
- Performance optimization
Before Contacting Support
To help us assist you faster, please have the following information ready:
- Your account username or email
- Device type and operating system
- App version number
- Detailed description of the issue
- Screenshots or error messages (if applicable)
Support Hours & Response Times
Priority Support (24/7)
- Account security issues
- Payment-related questions
- Game-breaking technical problems
- VIP member support
Response time: Under 1 hour
General Support
- General gaming questions
- Feature requests
- Minor technical issues
- Policy clarifications
Response time: Within 24 hours
Self-Service Resources
Many questions can be answered instantly using our self-service options:
- Help Center & FAQ
- Terms of Service
- Privacy Policy
- Responsible Gaming Information
- In-game tutorial and help sections
🔞 Support Reminders
18+ Only: Support is only available to users 18 years or older.
Entertainment Only: This game does not offer real money gambling.
Virtual Currency: All currency is virtual and has no real-world value.
Available Languages: Support available in English only.